Shipping Policy
We process and ship all orders within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Domestic Shipping (Canada & USA)
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
- Express Shipping: 1–2 business days
International Shipping
We ship worldwide. International orders typically arrive within 10–21 business days depending on the destination country and customs processing times.
Delivery
Delivery times are estimates and may vary due to carrier delays, customs, or other factors outside our control. We are not responsible for delays caused by customs or local postal services.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@bigpapiclothing.com within 7 days of the expected delivery date and we'll make it right.